Return Proof of Delivery (RPOD)
Signed documents collected after delivery and returned securely with full visibility and traceability.
Available for monthly billing customers only and applicable to documents weighing up to 1 kg
Overview
How It Works
Case Studies
Service Scope & Conditions
Contact Sale
Overview
Designed for businesses that require proof, not just delivery
Complete every delivery with secure document return
The Return Proof of Delivery (RPOD) service is a dedicated document-return solution for KEX monthly account customers shipping high-value or business-critical goods. KEX collects signed or stamped documents and returns them securely to your designated address — with full tracking and professional handling at every step.
Security & Compliance
Invoices, delivery notes, and warehouse receipts are securely managed and tracked from collection to return within the KEX system, minimizing the risk of loss, delay, or mishandling.
Collected immediately after delivery
Couriers collect signed documents immediately after completing the delivery—no additional pickup requests or extra coordination required.
Visibility & Tracking
Monitor the document return status at every stage through the KEX system, ensuring full visibility and process transparency.
Time & Cost Efficiency
Complete both parcel delivery and document return in one streamlined service, reducing duplicated tasks and additional operational costs.
How it work
A Simple and Secure Document Return Process
From delivery completion to secure document return — all handled in one seamless flow.
Ship with KEX(Monthly Account)
Create your shipment using your KEX monthly account and request RPOD as a value-added service.
Parcel Delivered
Courier completes the delivery to the consignee as usual.
Documents Signed & Collected
Signed or stamped documents are collected immediately after delivery — no extra pickup required.
Documents Returned with Full Tracking
Documents are returned through KEX’s secure network, with real-time tracking via the KEX system.
Service Availability
RPOD availability may vary by service type and area, based on KEX’s operational network.
Please contact the KEX sales team for detailed coverage and setup.
Case Studies
How Businesses Use RPOD
Real-world scenarios where delivery isn’t complete without signed documents.
Inventory Handover for B2B Distributors
Proof of receipt that closes inventory records faster.
RPOD collects signed documents on-site and returns them securely with full tracking — no extra pickups required.
Manufacturer Confirming Inbound Shipments
Proof of receipt that closes inventory records faster.
Manufacturers depend on signed inbound forms to confirm material receipt before production. RPOD returns these documents quickly, keeping operations on schedule.
Finance Team Triggering Billing & Audit
Proof of receipt that closes inventory records faster.
Finance teams need signed invoices or POD slips to trigger billing and audits. RPOD delivers secure, trackable document returns to close cycles faster.
Service Scope & Conditions
Service availability may vary by area and shipment type based on KEX’s operational network.
Please contact the KEX sales team for detailed coverage and setup.
For monthly account customers
RPOD is a value-added service available exclusively to KEX monthly account customers.
Document return only
RPOD applies to documents weighing up to 1 kilogram.
Logistics-related documents
Suitable for logistics-related documents such as invoices, delivery/warehouse receipts, inbound forms, or proof-of-delivery slips that require signatures or stamps.
FAQ
How Can We Help?
Who can use the RPOD service?
Monthly account customers only
What types of documents are supported?
Documents weighing up to 1 kilogram
Is RPOD a separate pickup service?
No, RPOD service is a document return service that provides proof of delivery for monthly account customers.
How do I enable RPOD for my account?
Please contact the sales representative who is handling your account for assistance.
